Privacy Policy
Last updated: March 12, 2026
Rosterly ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Rosterly application, website, and services (the "Service").
1. Information We Collect
We collect information you provide directly to us when you:
- Create an account (name, email address)
- Set up or join a team
- Add player information (names, jersey numbers, parent contact details)
- Send messages through team chat
- Create or respond to schedule events
- Contact us for support
We also automatically collect certain information when you use the Service, including device type, browser type, and usage patterns to improve the Service.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Service
- Facilitate team communication and scheduling
- Send you important updates about the Service
- Respond to your requests and support inquiries
- Monitor and analyze usage trends to improve the user experience
- Protect against fraudulent or unauthorized activity
3. Information Sharing
We do not sell your personal information. We may share your information in the following circumstances:
- With your team: Information you provide (such as your name and messages) is visible to other members of your team
- Service providers: We may share information with third-party service providers who assist us in operating the Service (e.g., hosting, analytics)
- Legal requirements: We may disclose information if required by law or in response to valid legal process
- Safety: We may share information when we believe it is necessary to protect the safety of any person or to prevent illegal activity
4. Children's Privacy
Rosterly is designed for use by sports teams that may include minors. We take children's privacy seriously. Users under 13 may only use the Service with the consent and supervision of a parent or legal guardian. We do not knowingly collect personal information from children under 13 without parental consent. If you believe we have collected information from a child under 13 without appropriate consent, please contact us immediately.
5. Data Security
We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your information for as long as your account is active or as needed to provide the Service. If you delete your account, we will delete or anonymize your personal information within a reasonable timeframe, except where retention is required by law.
7. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Accessing the personal information we hold about you
- Requesting correction of inaccurate information
- Requesting deletion of your information
- Objecting to or restricting certain processing of your information
To exercise these rights, please contact us using the information provided below.
8. Cookies and Tracking
We use essential cookies to maintain your session and authenticate your identity. We do not use third-party advertising cookies. We may use analytics tools to understand how the Service is used so we can improve it.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of the Service after changes are posted constitutes your acceptance of the revised policy.
10. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at privacy@rosterly.com.
For more information about how we handle your data in the context of our Service, please also review our Terms of Service.